We have an active patient participation group at our practice and we are part of the PCN patient group.
Altrincham Medical Practice’s patient group
We would like to know how we can improve/develop our services and to best meet the needs of our patients. To help with this we have created a ‘Virtual Patient Participation Group’ (VPPG) drawing together a number of patients to help us consider the views of the wider patient population. We appreciate that time is precious and thus have created a process where we communicate with our patient group electronically, hence a ‘virtual’ group. Representative of our patient population, the VPPG’s feedback is vital in helping shape the services of Altrincham Medical Practice.
The VPPG has set up the following initiatives:
- Displaying the amount of DNAs on website and in waiting room to try and help combat the amount of patients failing to attend their appointments. Policy implemented for patients who repeatedly fail to attend their booked appointments.
- Changes to the way we offer routine and urgent appointments to try and help give patients more choice when booking an appointment.
And details of action plans and progress are listed below:
Altrincham Healthcare Alliance Primary Care Network Patient Participation Group
Altrincham Healthcare Alliance Primary Care Network Patient Participation Group (PPG) is a new PCN-wide group which includes patients across five local practices keen to support and influence our future health services.
We believe that patients are at the heart of all we do and have established an Altrincham Healthcare Alliance Primary Care Network PPG to enable patients to have an active part in shaping and developing our patient-centred health services.
Our five local practices – Altrincham Medical Practice, Park Medical Practice, Shay Lane Medical Centre (Drs Cranston, Haslam and Connell), St Johns Medical Centre and West Timperley Medical Centre – have been working together as Altrincham Healthcare Alliance Primary Care Network (PCN) to successfully provide services to patients.
- Working together enabled us to be the first PCN in Trafford to offer Covid vaccinations to patients of our five practices in December 2020
- Working together enables us to continue to roll-out the Covid vaccination programme
- Working together enables us to offer additional services to support our patients via teams of Clinical Pharmacists, Social Prescribers and First Contact Physiotherapists
- Working together enables us to deliver a Phlebotomy service
- Working together has enabled us to treat our patients throughout the pandemic
- Working together enables us to deliver additional evening and weekend appointments for patients
For additional information regarding our work please visit our website https://www.altrinchamhealthcarealliance.co.uk/
While each GP practice already has a Patient Participation Group, Altrincham Healthcare Alliance Primary Care Network’s group is representative of all patients in our area, with a membership of patients from each of our five GP practices.
The overwhelming response from more than 1200 patients, means we will be able to rotate the memberships regularly. We are committed to maximising patient involvement in our future planning and providing a patient voice for Altrincham Healthcare Alliance. All ideas are welcome.
Please download the Frequently Asked Questions regarding the Altrincham Healthcare Alliance’s PPG
If you have any suggestions or would like further information on the Altrincham Healthcare Alliance PPG please email aha.pcn@nhs.net
Join our PPG
We welcome enquiries from patients who would like to join our patient group.
